A LIMS configured on top of a broken process just digitizes the problem.
That’s why, before configuring a single screen, Actiz maps and redesigns your lab’s process. The system is born serving your operation — not the other way around.
See how the method worksHow it works: 4 stages
Immersion
We go to the real operation: we follow the bench and talk to whoever runs it — not just management. What the SOP says and what happens in practice are rarely the same thing, and it’s the practice that needs to go into the system.
You receive: the map of your lab’s current workflow, validated by your team.

Why it matters
When you just install software
- The paper process is replicated on screen — the same inefficiency, now digital.
- The team finds out months later that the configured workflow doesn’t match operations. Result: rework and reconfiguration.
- The technical team resists, because they got a system imposed over a way of working nobody reviewed.
- Data is born dirty and traceability is born broken.
- ISO 17025 compliance exists on paper — until the next audit tests it.
When the process comes before the system
- The system serves the lab’s process, not the other way around.
- Auditable traceability from go-live.
- The team participates in the redesign — whoever helps build the workflow doesn’t resist it.
- Historical data migration planned and validated, not improvised.
- Audits stop being a last-minute scramble.


“With Actiz LIMS, we were able to establish a more structured and secure workflow. The system allows us to ensure complete traceability of analyses, automatically validate data, and maintain centralized document control. This has directly contributed to our progress toward full ISO 17025 compliance.”

Nelson Villafrade, Head of Systems at Fundases
Frequently asked questions
How long does the full implementation take?
It depends on lab complexity, but the 4 stages add up to weeks, not months. The real timeline is set during Immersion — after we understand your process, not before.
Who from my team needs to participate? How much time does it take?
We need access to whoever runs the process day-to-day, not just management. It’s conversations and bench observation during Immersion and Diagnosis — a few hours spread across the stages, no full-time dedication.
What do I need to prepare before starting?
Nothing formal. The method is ours; on your end, just access to real operations and team availability for Immersion. Documented procedures help, but they’re not a prerequisite.
What if the team resists the process change?
Resistance is expected when the process arrives finished from above — that’s why the new workflow is redesigned with the people who’ll use it, during Diagnosis. Involvement from the start is what makes adoption happen.
What support exists during the cutover (go-live)?
Active support during the first real operations. We adjust what’s needed based on real use — we don’t hand over a manual and disappear.
Your process first. Then the system.
Schedule a diagnosis conversation and see what the map of your lab’s workflow would look like.
Schedule diagnosis