SafraLab, founded in Espírito Santo, is the first and only laboratory in Espírito Santo accredited by INMETRO’s CGCRE for the analysis of glyphosate and ochratoxin in coffee. With 35 years of experience in agribusiness, SafraLab offers accurate and fast results, meeting the demands of the international market. Located near the port of Vitória, it facilitates export logistics and works with large exporters and multinationals.

Before implementing Actiz, SafraLab faced several challenges with manual process management using paper and Excel, as well as with the system developed in-house. This method was time-consuming, error-prone and inefficient in meeting the growing demand for fast and accurate reports, especially for the European market. The lack of automation made it difficult to trace data and comply with strict international standards, especially ISO 17025.

Overcoming the challenges of an in-house developed system: Manual errors, rework and lack of traceability

Before implementing Actiz, SafraLab faced several challenges with its inefficient, home-grown management system . This internal system only allowed for the release of results, but the process was manual and took days, resulting in a high margin of data entry and transcription errors. The lack of process traceability complicated internal audits, making it difficult to ensure compliance and maintain quality standards.

The issuance of commercial proposals was another critical point. The process was entirely manual, taking days to complete , from preparation to approval and critical analysis. This not only consumed valuable time, but also delayed response to customers and compromised operational efficiency.

Furthermore, the delivery of reports to clients was not professional. Paper documents were scanned and sent by email, which not only increased the risk of errors but also gave an unprofessional image to clients.

Key Results: Management System that brings efficiency and regulatory compliance to Laboratories

Actiz has brought significant improvements to SafraLab’s operations, completely transforming how the laboratory manages its processes. The comprehensive digitalization of the system has integrated all stages of the workflow, from the creation of commercial proposals, reception of samples, laboratory analyses, to the management of stocks and equipment, and the generation of reports and assessments.

With the automation provided by Actiz, the time required to issue commercial proposals was reduced by more than 50%, eliminating the need for manual processes and typing errors. In addition, the delivery of analysis results is now done in just 4 business days. This gain in time and efficiency has allowed SafraLab to stand out in the market, offering a service that is 80% faster and more accurate than its competitors.

Actiz also ensured regulatory compliance with ISO 17025 , providing end-to-end traceability of processes, which brought reliability and ease in managing non-conformities. The configuration of access profiles ensures impartiality in operations. In addition, critical analysis, which previously required the exchange of many emails and took more than a day, is now completed in just 1 hour.

These advances not only improved SafraLab’s operational efficiency, but also raised the quality of the services provided , consolidating the laboratory’s reputation as a reference in food analysis in agribusiness.

It is worth remembering: A Laboratory Management System, or LIMS — Laboratory Information Management System — is a system with resources that serves the operations of a quality control laboratory and the operations of a service provider laboratory and allows for the efficient management of processes, activities and information generated.

A properly implemented and configured Laboratory Management System has the potential to equalize four critical variables of a laboratory: productivity, quality, cost and response time, in addition to facilitating regulation with Regulatory Agencies.

In just 40 hours, SafraLab migrated to Actiz and transformed its Laboratory Management

The implementation of Actiz at SafraLab was completed in just 40 hours , bringing immediate benefits to the laboratory. The implementation process, led by our onboarding team, was exceptional, ensuring that all steps were carried out efficiently and without interruptions to laboratory operations.

The SafraLab team was empowered and trained to set up their own workflow , which gave them significant autonomy. With this empowerment, SafraLab can make changes and adjustments to the system without the need for coding, allowing for rapid adaptation to changing requirements or processes.

The Actiz interface was found to be intuitive and easy to use, making the transition from the old system to the new one a breeze. Additionally, whenever the SafraLab team needs support, they can request technical assistance via the platform’s chat, WhatsApp, and email. This accessibility to ongoing support ensures that any questions or issues are resolved quickly, keeping the lab’s operations running efficiently.

Rapid deployment and staff training not only improved operational efficiency, but also increased the SafraLab team’s confidence in using the Actiz system. The combination of an easy-to-use interface and accessible support enabled SafraLab to streamline its processes and achieve new levels of efficiency and regulatory compliance.

More results: time savings and increased efficiency

Actiz has brought invaluable improvements to SafraLab, completely transforming its laboratory operations. By implementing Actiz, SafraLab has achieved significant time savings, eliminated manual errors, and improved data management , all while ensuring regulatory compliance and increasing overall efficiency. Key benefits achieved through the use of Actiz include:

• Error Reduction: Elimination of typing and data transcription errors, thanks to the digitalization and automation of processes.
• Increased Efficiency: The issuance of commercial proposals was streamlined, resulting in time savings of more than 50%.
• Improved Data Management: The entire laboratory process has been digitalized, providing more efficient and integrated management.
• Fast Delivery of Results: The delivery time for analysis results has been reduced to just 4 business days, standing out in the market with a service that is 80% faster and more accurate than competitors.
• Complete Traceability: End-to-end traceability of processes has been improved, facilitating audits and ensuring regulatory compliance.
• Accelerated Critical Analysis: The time to perform critical analyses, which previously took more than a day, has been reduced to just one hour.
• Configuration Autonomy: The SafraLab team was empowered to configure its own workflow, allowing for quick adjustments without the need for coding.

These advancements have not only improved SafraLab’s operational efficiency, but have also increased staff confidence in using the Actiz system. The combination of an easy-to-use interface, accessible support and significant process improvements has enabled SafraLab to streamline its operations and achieve new levels of efficiency and regulatory compliance.

Actiz and SafraLab a successful partnership

SafraLab’s success story demonstrates how Actiz can transform laboratory management , providing significant gains in efficiency, accuracy and data management. If you identify with SafraLab’s situation and have faced limitations with internally developed systems or manual management, Actiz may be the ideal solution to transform your laboratory management.

Our technology provides autonomy, ease of use, customization without the need for coding, and accessible technical support. We invite you to contact us to explore how our system can be tailored to your specific needs and help you achieve exceptional results.

With Actiz as your partner, you will have not only a management system, but an ally committed to the excellence and success of your laboratory. Together, we will transform challenges into opportunities and take your laboratory to new levels of success.

Want to learn more about how Actiz can boost your lab? Contact us and find out how we can help your lab achieve exceptional results.